CONFIDENT ONLINE FACILITATION
Stop the suffering in online sessions, and learn how to spark engagement and collaboration – and reach the outcomes you need. Many of us now spend most of our professional time in virtual meetings and workshops. But we soon discover that simply translating the in-person work to an online channel often fails in many aspects. The result is overlong sessions that are overloaded with topics and people, weighed-down by inappropriate problem solving processes, and hampered by technology.
"I was surprised by how much fun the format was.
I have done exciting workshops in person, but not a real online meeting that was as fun. This was new to me.”
- A. R., trainer and coach
ABOUT THE COURSE
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learn specific activities that will help you deal with engagement and motivation situations you may encounter
understand the neuroscience behind online collaboration and why we need to adapt our way of working for best results
make an individual action plan
Keeping people engaged can be one of the biggest struggles for session leaders and facilitators online. Disengaged participants are not fully available for the tasks at hand, and not focused on achieving meeting objectives. When you know how to motivate people in virtual meetings successfully, you tick one of the key boxes of results-driven online sessions, and your colleagues will thank you for it.
In this session we will explore what activities, methods and tricks can help participants regain focus and actively participate in your online sessions. We will touch on group dynamics, visual communication, atmosphere and environment design, and the research and science behind this.
Through a series of exercises (and a little theory) you'll get access to an essential toolkit of activities and games, as well as tips and tricks to make your online sessions work.
Mastering online tech
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tips for minimum and recommended technical set-up
use of break-out-rooms for active collaboration and co creation (for example in Zoom)
setup and use of back channels for communication between facilitators
technical setup for handling participants dropping in and out
use of music and how to integrate it (for example in Zoom)
share ideas on how to prepare for the (technical) unexpected and dealing with it
evaluation and action planning
Technology can enhance – or destroy – any workshop, meeting or conference. Using technology and online tools thoughtfully and purposefully will allow you to achieve maximum success in online sessions.
For this session we’ll use the tools Zoom and Miro to show our tips and tricks and to help you to learn by doing. While the session focuses on these tools, it will include content appropriate to many other platforms and we will specifically touch upon others that we’ve used for preparing online sessions, like Airtable, Mural, SessionLab, Google Docs, WhatsApp, and Basecamp. We will ask you to share your insights using these or other digital tools, and will share our best practices with you as well as (war) stories of online facilitation realities.
Through a series of exercises (and a bit of theory) you'll get access to an essential toolkit of tips, tricks and hacks to make your online sessions work!
Technology play-date (Zoom + Miro)
In this course, we will use the online tools Zoom and Miro extensively. To allow you to get familiar or even better with the use of these tools, we invite you to a 20 minutes online play-date in our dedicated online sandbox. Come play with us 20 minutes before the start of the course!
HOW YOU LEARN
work in small groups
experience co-creation and facilitation with peers
connect with others in an online setting
enjoy a mix of action and reflection
share with other professionals and world-class experts
explore facilitation in a fun relaxed environment
experience engaging methods of digital facilitation
Anyone facilitating online workshops, meetings, training courses, events, or project sessions – for example in design thinking or service design projects.
Access to computer (laptop or desktop recommended; tablet can work, smartphone NOT suitable).
Paper, Pen, sticky notes.
English, usually with Dutch, French, German and Slovenian assistance available. Let us know if you need any language assistance - send us an email to email@example.com.
SIZE OF CLASS
Maximum number of participants: 24
Minimum number of participants: 10
MASTERING ONLINE TOOLS
Welcome & orientation
Tips, tricks and workarounds
Break-outs and back channels
Dealing with the unexpected
When the calendar allows, you will be invited to participate in an optional assignment between the two sessions.
Reflection on first session
The neuropsychology of attention, and how it's useful
Specific activities to mantain boost engagement
Create a personal action plan
Refund and cancellation policy for online courses
We will refund your ticket fee if you cancel your participation up to 7 days before the course start date. If you have to cancel your participation between 6 and 0 days before the course start date, we will not be able to refund your ticket. However, you may pass on your ticket to another person for the same course at the same date.
Payment and invoice
You are able to pay online with credit card, Paypal or by requesting an invoice which will need to be settled by bank transfer immediately. Your registration is completed ONLY when your payment has been received. Payments and invoices are handled by our Swiss-based Co-Creation School partner Sparks Sàrl, who will communicate with you about these matters. All ticket fees are expressed in EUROS, no VAT or handling fees will be charged.
Additional terms & conditions
All materials provided and shared during and after the online course are free of use, however they are under copyright and are owned by WorkPlayExperience and Sparks Sàrl, partners of The Co-Creation School. Alumni do not acquire ownership rights in any of these materials and agree not to reproduce, modify or distribute any of the materials received or provided. If you would like to receive copying rights, please reach out to us. We’ll figure something out!